Service assistance can be requested both via ALLES CONTROL and via the CRM system with the mobile application Okdesk.
In Okdesk, you can attach any photo, video or record a voice message to the application. The entire range of technical support services guarantees the automatic data transfer from a self-service car wash and quick feedback from our specialists. Depending on the request, either dispatchers consult and solve the problem online, or mobile teams of construction electricians visit the site.
Trial testing of equipment is just as important as the assembling process. Any mistake or defect can affect the profitability of the car wash and the business as a whole.
ALLES guarantee for the main components, assemblies and electronic systems is valid for 1 YEAR from the date of installation of the equipment on a self-service car wash.
ALLES Service Department → Dispatch Center, receipt of applications, consulting → Mobile Installation Crews, installation, commissioning, adjustment, repair
The company is currently preparing a video catalog of training materials. It will become the basis for an extensive Knowledge Base with instructions and answers to the most frequent questions in the operation of self-service car washes on ALLES equipment.
In the future, ALLES plans to make online courses for operators of smart car washes, where, along with the technical training of specialists, effective algorithms for working with clients will be practiced.