From the second half of 2021, payment system will be added to the mobile app. Thus, ALLES BONUS users will have access to all the key options of the application: mobile payment, cashback, discounts, car wash map and chat.
The app can be installed on Android and iOS devices (Google Play, App Store). It requires access to camera, location, phone memory, Internet connection. Required phone memory – 40.13 MB. Access to the web service – cloud databases. Identification via a QR code or log-in on the touch screen of a car wash.
ALLES BONUS is a free app, it does not contain paid options and other commercial activities.
It is a simple tool for obtaining financial benefits and all the necessary information about a car wash operation.
System composition: mobile app for car drivers and web-based management service for a car wash owner (cloud databases).
ALLES BONUS loyalty program was created as a reward system for loyal customers of a self-service car wash. Mobile application is the modern image of the loyalty program. Cashback from each car washing creates financial and emotional attachment of car drivers and increases the confidence level.
The primary objective of ALLES BONUS mobile app is to increase customer loyalty through specific benefits (mobile payments/cashback/promotions/discounts) and easy-to-receive principle. This very same helps to “tie” the car driver to the facility and ensures maximum customer return to the car wash.
The second main advantage of ALLES BONUS is that it is a unique application that helps the owner of a car wash to collect full information about its facility and use it to increase business profitability.
The web service collects data on registered customers and transforms them into dynamic online metrics. Metrics contain the following categories: number of clients, age, gender, client statuses, popularity of particular programs and dynamics of revenue. The base is formed on the basis of mobile numbers.
Comparative graphs in real-time mode for a certain period (volume of revenue by day and hour – the average paid amount, volumes of cash/non-cash/bonuses spent, new registrations, awarded bonuses, comparative dynamics of indicators of two or more network facilities).
The price list and change of rates with correlation to demand, “happy hours”, promotional offers. To increase the workload and turnover of a car wash.
The web service shows the history of all actions in the bonus program (accrual of bonuses, change of statuses, change of customer data, change in prices, promotions, discounts).
Chat is a great opportunity to communicate directly with clients, find out their needs and concerns, resolve conflicts and accept thanks. Online chat is an indispensable tool for optimization of costs of customer service, call center and operations control center all together.